We have qualified staff members in our head office and regional setups around the globe. We never compromise on cultivation of our staffs to ensure the best quality of services for our customers and business partners.
How do we ensure the quality of our service?
Before shipping, all vehicles go through our extensive maintenance procedure. Our skilled and experienced staff members clean every vehicle before it gets ready to be shipped.
We have technical experts in our yard staffs. They perform complete diagnoses of the engine, compartments, transmission and other electrical systems by using the latest scanner to confirm if every part of the vehicle is in its best condition.
Our yards are also well-maintained to store thousands of major brands of vehicles at a time. We provide our staffs with clean and employee-friendly workplaces in order to encourage our skilled and highly dedicated professional staffs to provide the topnotch services to customers.
Our discerning staff members are deployed in all major auction houses to purchase vehicles in their best quality. We perform thorough inspection of vehicles before purchasing. The buyers have wide knowledge of export, auctions and used vehicle industry so that they can offer high values to our customers
Our yard staff members provide additional inspection before each vehicle is shipped. The yard staff members are well trained to fix minor defects and clean all vehicles at the yard before shipment.
Our passionate multilingual sales staff members with solid market knowledge are engaged in the best services for customers around the clock across the globe.
Our experienced administrative staff handles all documentation for customers in order to promote prompt and sure reception of the documents. Over the years, we have built up good relationship with shipping companies, which makes it more convenient for us to ship your vehicles without delay on a regular basis.
24/7 Customer service staffs assist you in any phase of your purchasing process until you receive your vehicle(s). Contact us through csd@janjahan.com.
Our staff in general and the sales, marketing & customer support personnel possesses the following six high-quality characteristics:
Our staff has high class leadership skills. Leaders have potential to move up the corporate ladder, fill future management positions, lead teams, train new team members and boost workplace productivity.
Even if employees aren’t natural-born leaders, organized workers benefit a company’s bottom line. Organization means better workplace efficiency, and it can boost company’s reputation among customers and competitors.
Communication skills are a key component of every successful employee. Solid writing skills and a dynamic speaking ability (using eye contact) are all qualities they have.
Intelligence, especially emotional intelligence, is a strong predictor of job performance. Our employees are sharp and able to connect with others both socially and emotionally can improve our company’s reputation. Intelligent employees will keep our organization on the cutting edge by introducing new technologies, using high-quality marketing skills and maintaining strong customer relationships.
Our employees have active listening skills. Active listening skills mean they’ll catch on quickly, follow tasks properly and get the job done efficiently. These employees are typically adept at developing (and maintaining) good relationships and building trust with clients. They also tend to excel in sales, management, customer service and other client-centered roles.
We believe that hardworking and honest employees with ambition can keep our company’s morale high. Employees possessing these traits are marketable, can be trusted with increased autonomy and are the ones you want to stick around.
