+971 4 3207473

sales@janjahan.com

FAQ's

Q. What do I have to do to buy a car?

First of all, your Registration on our web portal is required. After registration is completed, you can buy any car of your choice, and can avail all our services and can participate in many other activities on our portal.

Q. Do you have any criteria to become a registered member of Jan Jahan?

Anyone who is an automobile dealer or an individual buyer can apply for the membership at our Web Portal. However, for an individual car buyer, we encourage you to check your country's regulations before purchase. We may not be fully familiar with the laws of your country. Even, we may not able to offer you any advice, or to introduce you to any car importer or customs clearing agent in your country. Therefore, it will be good if you check your country's regulations before purchase.

Q. How many used cars are normally available in your Inventory and in auction?

Normally the number of cars in Inventory and Auction keep changing with sale of cars in stock and addition or new cars both in Inventory and Auction. Usually, we have more than a thousand cars in our regular inventory. In addition, you can have access to a large number of cars a week available at different online auctions we cover. Usually we have 1 RORO Ship and 2 to 3 Container Shipments in a month.

Q. What payment methods can be accepted by Jan Jahan Motors?

Because of high frequency of credit card fraud, we don't accept payment by credit card. We only accept payment by telegraphic transfer to our designated bank account from your bank.

Q. How long does it take me to receive my car?

We cannot tell you the exact time for your car to be delivered to you as it completely depends on the shipping schedule. However, your car will be shipped on the earliest available vessel. Usually, it takes 4 to 8 weeks.

Q. Is there any membership fee?

No. No fees or hidden charges are required. So don't hesitate and sign up on our Portal.

Q. If I purchase a vehicle at US$ 2,000, how much will I have to pay as extra charges?

If the price is in FOB, you will have to pay Freight charge, Clearance fee, Import duty, Registration fee, Compliance fee, and any other fee which may occur according to the import regulations of your country. If the price is in C&F, you can omit Freight charge from the above charges.

Q. Can I purchase LHD cars from Jan Jahan Motors?

LHD cars are very rare in Japan. LHD cars are usually imported from countries like US, Europe and Korea. However, you can search for an LHD car in a fair amount of Korean and American Inventory.

Q. Can I cancel my purchase order?

When you cancel an order, we may have to resell that car in an auction or in any other way. Therefore, if you cancel the order, you have to pay the balance in addition to the costs that may incur.

Q. Do you inspect the cars before shipping?

All the cars are thoroughly inspected to confirm that there is no difference between the actual specifications and those on the specification sheet.

Q. When can I use online auction service?

You can use it every day.

Q. Is there any way to know an indicative bidding price for a vehicle I am interested in at an auction?

Yes, the data from recent auctions will be a good source of information. It indicates the prices of vehicles that have been sold over the last 3 months.

Q. Do your staffs inspect the cars before bidding?

We have highly skilled professionals who carefully inspect the cars. Before the professionals decide to bid a car, they confirm that the actual specification and condition of the car matches the information provided by the auction house.

back to top

Get the Latest JanJahan® News & Updates!

Copyright 2023 JanJahan all rights reserved.